We all interact with the world quite differently as we used to in the past e.g. initially sharing ideas with hand gestures then orally, via paper, telephone and today electronically via mobile or computer.
Digital transformation is ultimately business transformation – reinventing company business model, operating model and approach to channels based on latest technology innovations and customer behavior trends.
Benefits for Clients
Robotics Centre (RC)
All Digital Transformation projects are delivered by RC joint teams located in Bratislava and Paris. RC operates as digital hub providing its services to Mazars member firms and their clients across Europe. Focus of RC is on RPA, process mining and artificial intelligence.
Digital strategy defines future state of company taking into consideration latest technology innovations and customer behavior trends. It also defines roadmap how to get to future state.
How can we help?
Digital strategy definition
Digital strategy implementation
Robotics Process Automation
Robotic automation is a sets of technologies that use software as a virtual FTE to manipulate existing application software in the same way that a person completes a process.
How can we help?
Proof of Concept
Full scale RPA implementation – deployment of virtual FTEs
Chatbot is a computer program using artificial intelligence to simulate human conversation through a chat interface and capable of simultaneously addressing big portion of customer inquiries in real time.
Acceleration and automation of process analysis, diagnostics and visualization of processes, based on event logs from client’s systems or based on anonymized monitoring of user activities on their desktops in order to expose and identify process areas with significant improvement potential of its operational efficiency.